PASSENGERS BAGGAGE
11: Late check-in, acceptance of passengers after deadline
12: CHECK-IN, congestion in check-in area
13: Check-in error
14: Oversales, booking errors
15: BOARDING, discrepancies and paging, missing checked-in passenger at gate
16: Commercial Publicity, Passenger Convenience, VIP, Press, Ground meals and missing personal items
17: Catering order, late or incorrect order given to supplier
18: Baggage processing, sorting, etc.
19: PRM, Boarding/Deboarding of passengers with reduced mobility
CARGO/MAIL
21: LATE CARGO, Missing or incorrect Documentation (eg. NOTOC), errors, etc.
22: Late positioning
23: Late acceptance
24: Inadequate packing
25: Oversales, booking errors
26: Late preparation in warehouse
27: Mail Oversales, packing, etc.
28: Mail Late positioning
29: Mail Late acceptance
RAMP/HANDLING
31: LID/LOADSHEET, Aircraft documentation late or inaccurate, weight and balance (Loadsheet), general declaration, passenger manifest, etc. (LID after STD - 8)
32: RAMP HANDLING, Lack of Ground Staff, missing equipment or breakdown.
33: Loading Equipment, lack of or breakdown, e.g. container pallet loader, lack of staff
34: Servicing Equipment, lack of or breakdown, lack of staff, e.g. steps
35: CLEANING, Aircraft Cleaning
36: REFUELLING, Late Fuelling, Defuelling, fuel supplier
37: CATERING, Catering, late delivery or loading
38 (GU): ULD, Containers, pallets, lack of or breakdown
39 (GT): Technical equipment, lack of or breakdown, lack of staff, e.g. pushback
TECHNICAL/DEFECTS
41: TECH DEFETCS, Aircraft defects including MEL procedures
42: SCHEDULED AIRCRAFT MAINTENANCE, late release
43: Non-scheduled maintenance, special checks and / or additional works beyond normal maintenance
44: Spares and maintenance equipment, lack of or breakdown
45: AOG (Aircraft on ground for technical reasons) Spares, to be carried to another station
46: AIRCRAFT CHANGE for technical reasons
47: Standby aircraft, lack of planned standby aircraft for technical reasons
48: Scheduled cabin configuration and version adjustment
DAMAGE TO AIRCRAFT
51: DAMAGE DURING FLIGHT OPS, bird or lightning strike, turbulence, heavy or overweight landing
52: DAMAGE DURING GROUND OPS, collisions (other than during taxiing), loading/offloading damage, contamination, towing, extreme weather conditions.
EFD, AUTOMATED EQUIPMENT FAILURE
55: Departure Control System, Check-in, weight and balance (loadcontrol), computer system error, baggage sorting, gate-reader error or problems
56: Cargo preparation/documentation system
57: FLIGHT PLAN, Failure of flight plan system, Late flight plan
58: Other computer systems
OPERATION
61: Flight plan, late completion or change of flight documentation
62: OPERATIONAL REQUIREMENTS, fuel, load alteration, Pilot EFB Failure, Weight Change
63: LATE CREW, Late crew boarding or departure procedures
64: Flight deck crew shortage, Crew rest
65: Flight deck crew special request or error not within operational requirements
66: Late cabin crew boarding or departure procedures
67: Cabin crew shortage
68: LATE CABIN CREW, Cabin crew error, late accomodation of pax or special request
69: Captain request for security check, extraordinary
WEATHER
71: Departure station
72: Destination station
73: En route or Alternate
75: DE-ICING OF AIRCRAFT, removal of ice/snow, frost prevention
76: REMOVAL OF SNOW/ICE/WATER/SAND, Removal of contamination from airport/runway
77: ADVERSE WEATHER CONDITION, Ground handling impaired by adverse weather conditions
AIR TRAFFIC FLOW MANAGEMENT RESTRICTION
80: SELF-MANOEUVRING STAND, (Max 4 minutes for B737-800 & A320 / 6 minutes for 8200)
81: SLOT, ATC restriction en-route or capacity
82: ATC restriction due to staff shortage or equipment failure en-route
83: ATC restriction at destination
84: ATC restriction due to weather at destination
AIRPORT & GOVERNMENT AUTHORITIES
85: SECURITY, Mandatory security
86: IMMIGRATION, Customs, Health
87: AIRPORT FACILITIES, parking stands, ramp congestion, buildings, gate limitations, ...
88: Restrictions at airport of destination, airport/runway closed due obstruction, industrial action, staff shortage, political unrest, noise abatement, night curfew, special flights, ...
89: RESTRICTION AT THE AIRPORT OF DEPARTURE, airport/runway closed due obstruction, industrial action, staff shortage, political unrest, noise abatement, night curfew, special flights, start-up and pushback, ...
COMPANY DELAY
91: Passenger or Load Connection, awaiting load or passengers from another flight. Protection of stranded passengers onto a new flight.
92: Through Check-in error, passenger and baggage
93: LATE ARRIVAL FROM PREVIOUS FLIGHT, Aircraft rotation, late arrival of aircraft from another flight or previous sector
94: Cabin crew rotation
95: Crew rotation, awaiting crew from another flight (flight deck or entire crew)
96: OPERATIONAL CONTROL, rerouting, diversion, consolidation, aircraft change for reasons other than technical
MISCHELLANEOUS
97: Industrial action within own airline
98: Industrial action outside own airline, excluding ATS
99: Miscellaneous, not elsewhere specified